By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please refrain from using our website.
You must be at least 18 years old to use this website. You agree to use our website only for lawful purposes and in accordance with these terms. You are responsible for ensuring that all information you provide is accurate and up-to-date.
We aim for accuracy in product descriptions and pricing but cannot guarantee it. All items are subject to availability and may change or be removed without notice. Prices may change at any time.
By placing an order, you agree to pay the full amount, including shipping. Payments are processed via Stripe. All sales are final once processed, but we offer refunds for defective or misrepresented items.
Orders are typically shipped within 5–7 business days. Shipping times vary by location. You’ll receive tracking details once your order ships. International customers are responsible for customs duties or taxes.
We accept returns within 30 days for unused items in original packaging. To initiate a return, contact us through the contact form on our website. Refunds are issued to the original payment method.
All site content—including text, images, and logos—is owned by The Flower Bag Company and protected by copyright. Do not use or reproduce content without permission.
We’re not liable for indirect or consequential damages related to site use or product purchases. We cannot guarantee uninterrupted or error-free site access.
We may update these terms at any time. Changes will be posted here, and continued use means you accept the updated terms.
Use the contact form on our website or call 314-604-3403.
At The Flower Bag Company, we respect your privacy. This policy outlines how we collect, use, and protect your information.
Personal Information: Name, email, address, payment details (provided during checkout).
Non-Personal Information: IP address, browser type, site usage (collected via cookies and analytics tools).
We use your data to:
Process and ship orders
Communicate about orders or support
Improve website experience
Send promotions (if you’ve opted in)
Meet legal requirements
We take appropriate security measures to protect your personal information, including using encryption and secure servers. However, no method of data transmission over the Internet is completely secure, so we cannot guarantee the absolute security of your information.
We share your info only with trusted service providers (e.g., payment processors, shipping partners). They must handle your data securely and only for agreed purposes.
We never sell or rent your personal information.
We will never sell or rent your personal information to third parties.
Our site uses cookies to improve functionality and track usage. You can disable cookies in your browser, but some features may not work as intended.
You may:
Access, update, or delete your personal data
Opt out of marketing emails at any time
Exercise additional rights under GDPR (EU) or CCPA (California), if applicable
We may revise this policy occasionally. Updates will be posted here with the latest date.
For questions, please use the contact form on our website or call 314-604-3403.